Privacy Policy

Website: https://promiseflow.fun
Legal Entity: Promiseflow Digital Ltd
Company Registration Number: 15567890
Registered Address: 100 Borough High Street, London, SE1 1LB, United Kingdom
Contact Email: privacy@promiseflow.fun

1. Introduction

At Promiseflow Digital Ltd, we are committed to protecting your privacy and personal data. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our Website.

We process personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following data:

• Personal Data (name, email address, etc.)

• Usage Data (pages visited, time spent on site, IP address)

• Technical Data (browser type, OS, device identifiers)

• Contact Information (if submitted via forms)

We do not intentionally collect or process sensitive personal data.

3. How We Collect Your Data

We collect data through:

• Forms you complete on our Website

• Cookies and tracking technologies

• Analytics platforms (e.g., Google Analytics)

4. How We Use Your Data

We use your data to:

• Operate and improve our Website

• Respond to your enquiries

• Send service-related communications

• Run advertising campaigns (e.g., via Google Ads)

• Comply with legal obligations

5. Legal Basis for Processing

Under the UK GDPR, we process your data using the following legal bases:

• Consent – when you opt-in voluntarily (e.g., newsletter)

• Contract – when data is necessary to fulfil a service

• Legal obligation – to meet regulatory requirements

• Legitimate interests – to improve services and detect fraud

6. Cookies

We use cookies to improve your experience and gather analytics. You can manage or disable cookies via your browser settings.

To learn more, please refer to our Cookie Policy (link to be added on site).

7. Sharing Your Data

We do not sell your data. We may share data with trusted service providers, including:

• Web hosting providers

• Analytics platforms (e.g., Google)

• Email marketing platforms

• Regulatory authorities, if legally required

8. International Transfers

Some of our service providers may be located outside the UK. Where data is transferred internationally, we ensure adequate protection through Standard Contractual Clauses (SCCs) or other approved mechanisms.

9. Data Retention

We keep your personal data only as long as necessary:

• Analytics and tracking data: up to 26 months

• Form submissions and contact info: up to 12 months

• Email marketing preferences: until you unsubscribe

10. Your Rights

You have the right to:

• Access your data

• Request correction or deletion

• Object to or restrict processing

• Withdraw consent

• Data portability (receive a copy of your data)

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, contact: privacy@promiseflow.fun

11. Data Security

We implement appropriate technical and organizational security measures, including:

• SSL encryption (HTTPS)

• Firewalls and anti-malware systems

• Access controls and regular audits

12. Children’s Privacy

Our Website is not intended for users under the age of 18. We do not knowingly collect data from children.

13. Changes to This Policy

We may update this Privacy Policy at any time. All changes will be posted on this page with a revised effective date. Continued use of the Website indicates your agreement to the new terms.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Email: privacy@promiseflow.fun
Phone: +44 20 4587 1001
Postal Address:
Promiseflow Digital Ltd
100 Borough High Street
London, SE1 1LB
United Kingdom